Unit 1, 34 Mill Street, Congleton, CW12 1AD

We’re open Monday – Friday, 9 am – 6:00 pm
Saturday 9 am – 3:00 pm, Sunday closed

Frequently Asked Questions

Please read our FAQ before sending us a message.

How much does delivery cost?

Our minimum charge is £10 within 6 miles, with a charge of £1.50 per mile thereafter.

Which payment methods do you accept?

We accept all major credit cards, PayPal and Bank Transfer through our website. We can also take payments over the phone or in store.

How long will delivery take?

If your order is urgent then please call us. Most orders will take 5-7 working days. If you require delivery please call to arrange a time.

How secure is shopping in the Online Shop? Is my data protected?

Our website uses SSL encryption to make all visits secure. Your payment details are not stored. We take personal data very serious, please read our Privacy Policy. We will never pass your details on to third parties.

What exactly happens after ordering?

You will receive an order confirmation by email. We will call or email you to confirm your order and arrange a delivery time if applicable.

Do I receive an invoice for my order?

Yes. You will receive an invoice once you’re payment has been proceed.

How to Contact Us


Factory Bedrooms
Unit 1
34 Mill St
CW12 1AD

Tel: 01260 408894
Email: info@factorybedrooms.co.uk